Linksys MR20MS FAQs
HARDWARE INFORMATION |
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| What is the Linksys MR20MS? | The Linksys MR20MS AX2200 uses Intelligent Mesh™ and provides you with ultra-fast Wi-Fi® 6 technology to keep your connection going strong. The Linksys app makes it easy to set up the Linksys MR20MS so you can access the internet from anywhere. |
| What is Wi-Fi 6? | Wi-Fi 6 is based on the 802.11ax technology that delivers more speed, coverage, and capacity than ever before. With this, you can have gigabit speeds for a faster connection to handle all the latest streaming, gaming, and mobile technology. |
| Where can I find the router’s serial and model numbers? | You can find the serial number and the exact model number on the product label at the bottom of the router. |
| What is the warranty on the router? | The warranty period is dependent on the country of purchase. |
| Does the router have indicator lights? | Yes. The router has indicator lights that show the status of the device. |
| Can the router be wall-mounted? | Yes. You can set the router on a desk or mount it to the wall. |
| What can I plug into the USB port on the router? | The Linksys MR20MS has one USB 3.0 port for external storage devices only. This feature is only supported on the parent router. If you connect a USB drive to a router used as a child node, the drive will not be detected. |
SETUP AND INSTALLATION |
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| How do I set up the router? | You can set up the router through the Linksys app using an iOS or Android™ device. You can also use the LinksysSmartWiFi.com page to set it up. |
| What are the requirements for setting up the router? | Below are the requirements for setting up the Linksys MR20MS:
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| How do I access the router's dashboard? | You can access the dashboard through the Linksys app or the LinksysSmartWiFi.com page. |
| What is the default router password? | The default administrator password for an UNCONFIGURED router is admin. |
| What is the default WiFi name (SSID) and WiFi password of the router? | The router's default SSID is _LinksysSetupxxx where the last three digits of the MAC address are represented by "xxx" with a random WiFi password (each router has its own password). |
| How do I add another router to my network? | You can add another router through the Linksys app . |
| Is the Linksys Mesh WiFi system compatible with Starlink? | Yes. For the Linksys router to work with Starlink, you will need a Starlink ethernet adapter which you can find in the Starlink shop. Connect one end of the ethernet cable to the Starlink ethernet adapter and the other end to the Internet port of your Linksys router. Learn how to set up the Linksys router with Starlink. |
SECURITY |
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| What WiFi security modes does the router support? | The router supports these security settings:
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| Does the router support Parental Controls? | The router supports the free basic Parental Controls feature. |
ADVANCED TROUBLESHOOTING |
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| How do I reset the router to factory defaults? | There are two ways to reset the router to factory defaults:
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| How do I upgrade the router’s firmware? | By default, the Automatic Firmware Update feature on the router is enabled and will upgrade the firmware whenever a new version is available. If you disable the Automatic Firmware Update option on the Linksys app, you will get a prompt whenever a new firmware release is available. When this happens, select Update Available to upgrade the firmware. |
| Does the router support bridge mode? | Yes, the router supports bridge mode. |
| How do I access the storage device connected to the router? | To access the storage device, you need to first identify its IP address for SMB access. |
| Can I connect a USB printer to the router? | No. This is not supported. |
| How do I safely eject my hard drive from the router? | To safely eject the hard drive from the router, simply click on Eject in the External Storage section located on both the Linksys app and LinksysSmartWiFi.com page. |
| How do I secure my hard drive from unauthorized access? | You can enable the Authentication option for the external storage device and enter the following information:
The characters for the username and password must be alphanumeric or include valid characters like “_” or “-“. |
| What file system formats does the External Storage feature support? | The router supports NTFS, FAT32, FAT, and HFS+. |
| Can I connect a USB storage device to the router and manage it as an FTP server or media server? | No. This is not supported. |
| What is Dynamic Frequency Selection (DFS)? | Dynamic Frequency Selection (DFS) allows Linksys devices to operate in channels shared with radar that are typically much less congested than other 5 GHz channels. Reduced congestion means better performance and reliability for your network. Some Linksys Velop Mesh models use DFS to optimize your WiFi. |
| How do I enable or disable the DFS feature of the router? | Follow these instructions to enable or disable the DFS feature. |
| Can I use DFS in my network with other routers on child modes? | Not every Linksys router is equipped with DFS support. If your router does support DFS, you will be able to identify it in the Linksys app or LinksysSmartWiFi.com page. |
| Can my client devices connect to a DFS channel? | Only if your clients support DFS channels. If your clients do not support DFS channels, they can connect to the 2.4 GHz band instead. |
| I have turned ON DFS channels and I am experiencing WiFi disconnection at times, how can I resolve this? | If the router detects radar systems that use the same DFS channels, the router needs to disconnect and switch to a different DFS channel to avoid interference. If you experience frequent disconnections because of the proximity of radar systems, you can turn OFF the DFS feature by going to Wi-Fi Settings > Advanced Wi-Fi Settings > Dynamic Frequency Selection (DFS) and toggle the switch to turn it OFF. |
