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Home > Product Overviews > Mesh Systems > SPNMX > Linksys SPNMX55CF Community Fibre ISP FAQs
Linksys SPNMX55CF Community Fibre ISP FAQs
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HARDWARE INFORMATION

What is the Linksys SPNMX55CF Community Fibre ISP?

The Linksys SPNMX55CF is for Community Fibre ISP subscribers in the United Kingdom.

 

The Linksys SPNMX55CF Community Fibre ISP offers massive simultaneous video, gaming, and high-speed data. It is easy to add to a modular system of nodes to give you flawless WiFi everywhere and efficiently replace a standard router with mesh WiFi. Learn more.

What is the warranty period of the node?
Nodes are leased to the end user by the Community Fibre ISP. If the node is faulty, you need to contact Community Fibre for a replacement.
Where can I find the node’s serial number?
The serial number is located on the sticker underneath the device.
What do the light behaviors of the node indicate?
The node has a status indicator light that shows the different statuses and activities of the node. Learn more.
Is this compatible with other Linksys Intelligent Mesh products?
Yes.
What type of processor does it have?
The Linksys SPNMX55CF has a 1 GHz Dual-Core processor.
How many ports are supported on the node?
The node has one 1 Gbps internet port and three 1 Gbps ethernet ports.
Where can I find the node's model number?

The model number displayed on the following will be:

 

  • Product label: SPNMX55
  • Linksys app and local interface: MX5500 series
What are the weight and dimensions of the node?

Below are the weight and dimensions of the node:

 

  • Dimensions: 3.385 in x 3.385 in x 7.3 in
  • Weight: 0.50 kg (1.1 lb)

SETUP AND INSTALLATION

How do I set up the node?

This model supports Automatic Setup via Community Fibre’s Automatic Configuration Server (ACS) feature. Once the node is powered ON, plugged into the Community Fibre equipment, and detects an internet connection, it will automatically configure itself as the parent node. The light on your node will change from solid purple to blinking white. Once the node is configured and has an internet connection, the light will turn solid blue. Learn more.

What are the requirements for setting up the node?

Below are the requirements for setting up the Linksys SPNMX55CF:

 

  • Active internet connection by Community Fibre
  • The latest version of the Linksys app
  • Linksys cloud account
How do I add another node to my existing mesh WiFi system?
Can the Linksys SPNMX55CF replace a router?

Yes, you can replace your standard router with the Linksys SPNMX55CF.

How do I add a wired node to an existing network?
Does the node support Wi-Fi Protected S​etup™ (WPS) pairing for adding clients to the WiFi?

Yes.

What is ACS?

The Linksys SPNMX55CF supports ACS. This means that if the node is powered ON and connected to the ISP equipment, it will begin to detect an internet connection automatically. Once the indicator light turns solid blue, the node is online.

SECURITY AND PRIVACY

What WiFi security modes are supported on the node?

The Linksys SPNMX55CF supports the following WiFi security modes:

 

  • WPA2™/WPA3™ Mixed Personal
  • WPA3 Personal Only
  • WPA2 Personal
  • Enhanced Open Only
  • Open and Enhanced Open
  • Open
Does the node support VPN passthrough?

Yes. The node supports VPN passthrough configuration of IPSec, L2TP, and PPTP protocols.

Does the node support SPI firewall?

Yes. 

What are the default settings of the node?

Below are the default settings of the node:

 

  • The default IP address is 192.168.1.1 (if the upstream device uses the same IP address, the node will automatically use a different LAN IP address to avoid any conflict) 
  • Administrator password
    • The default password of an UNCONFIGURED node with no internet connection is admin. 
    • After the node is set up or has an internet connection, the default administrator password changes to the default WiFi password on the product label. It is highly recommended to change it. 
  • WiFi settings – The default SSID and password are located at the bottom of the node; the default SSID is CommunityFibre10Gb_xxxxx where xxxxx is the last five digits of the MAC address.
  • Default Guest network – CommunityFIbre10Gb_xxxxx–guest, where xxxxx is the last five digits of the MAC address of the node, and all nodes have the same guest default password, BeMyGuest.
    • The guest network is turned OFF by default before and after setup. You will need to turn ON the feature in the Linksys app. 
    • The default Guest IP address range is 192.168.3.x.
How do I change the node's WiFi name and password?

ADVANCED TROUBLESHOOTING

How do I upgrade the node’s firmware?

It is highly recommended to use automatic updates. The node has a feature that automatically updates the firmware, which is enabled by default. You can click the Check for Updates button in the web interface to see if a new firmware is available for the node.

How do I check a node's current firmware version?

The firmware version can be found in the Linksys app on the Network Administration screen. Access the Linksys app, then tap on the menu icon and go to Network Administration.

How can I reset the node to factory defaults?

To reset your node to its factory defaults, press and hold the reset button until the light on top of the node turns red, fades, and flashes bright red.

 

IMPORTANT: Make sure that a bright red flash, followed by three to four quick faded red pulses, then another bright red flash occur before you release the button.

How do I recover my admin password?

You can recover the admin password through the five-digit recovery code printed on the product label at the bottom of the node. Learn more.

What is Dynamic Frequency Selection (DFS)?

Dynamic Frequency Selection (DFS) is a spectrum-sharing mechanism that allows multiple wireless local area networks (WLANs) to coexist with radar systems. It automatically selects a frequency that does not interfere with certain radar systems while operating in the 5 GHz band. The benefits of using DFS channels are less WiFi interference and better WiFi performance.

How do I enable the DFS feature?
Can I use DFS in my network with other routers on child nodes?

Only if all your child nodes support DFS. If your other child nodes do not support DFS, the child nodes will not be able to connect to your network.

Can my clients connect to the DFS channels?

Only if your clients support DFS channels. Clients that do not support DFS channels can connect to the 2.4 GHz band instead.

How do I access the Linksys app dashboard?
How do I access the node's web interface?

To log in to the router's web interface, open a web browser, enter "https://myrouter.local" in the Address bar, and press [Enter]. You may also use the node’s default IP address, "192.168.1.1". If you have set up an IP address for the node, use that specific IP address. Learn more.

 

Can I set up the node using the Linksys app?

No. The node supports ACS. This means when the node is connected from the internet port to the Community Fibre equipment, it will begin to self-configure.

 

NOTE: DO NOT try to set up the parent node with the Linksys app while the node is going through the ACS setup because the Linksys app will not detect the node. Wait until the node self-configures and the status light is solid blue. Only then can you use the Linksys app to manage your new Linksys network.

Can I manually upgrade the firmware on the node?

No. The node only supports firmware from Community Fibre, which is automatically installed. 

Can I add non-Community Fibre child nodes?

They will work depending on the ISP firmware features. Contact Community Fibre for more information.

Can I use the Linksys MX5500 firmware to update the node?

No. If you attempt to manually update the node using Linksys MX5500 firmware, it will reject the update.

My Linksys mesh router isn't working with my ISP's 5G router. What should I do?

For the Linksys mesh router to work with a 5G router, your ISP must provide a 5G router with an ethernet port for connection to the parent node.

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