How to disable the Wi-Fi (Cox)
This article will walk you through general instructions on how you can disable the Wi-Fi on the Cox-supported devices below.
NOTE: The steps and instructions may vary depending on your router/gateway’s model. If your model is not on the list, contact your device’s manufacturer for support.
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NETGEAR® WNDR3700/R6300/N150/WNR1000/WNR2000/C3000
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Arris SURFboard® SBG6782
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Arris TG1682
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Cisco® DPC3825
Before you begin
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Make sure that the computer you use to access the web-based setup page of your router or gateway is either wired to it directly or is connected to it via Wi-Fi.
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Make sure to know your login credentials as these differ for every manufacturer. Contact your device’s manufacturer for support.
NETGEAR WNDR3700/R6300/N150/WNR1000/WNR2000/C3000
1. Launch a browser. Enter "https://www.routerlogin.net" in the address bar and press [ENTER].
2. Enter the login credentials for your device. The default username is admin and the default password is password.
3. Click on the Advanced tab.
4. Click on Advanced Setup > Wireless Settings.
5. Uncheck the Enable Wireless Router Radio for both the 2.4 GHz and 5 GHz networks.
6. Click on Apply.
Arris SURFboard SBG6782, Arris TG1682
1. Launch a browser. Enter "https://192.168.0.1" in the address bar and press [ENTER].
2. Enter the login credentials found on the back of your router.
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The default username and password for Arris SURFboard SBG6782 is admin and motorola, respectively.
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The default username and password for Arris TG1682 is admin and password, respectively.
3. Click on Wireless > 802.11 radio.
4. Under Wireless Network, select Disabled. For Arris SURFboard SBG6782, do this for both 2.4 GHz and 5 GHz tabs. For Arris TG1682, click the dropdown menu for Wireless Radio Enable and select Disabled for both 2.4 GHz and 5 GHz tabs.
5. Click on Apply.
4. Under Wireless Network, select Disabled. For Arris SURFboard SBG6782, do this for both 2.4 GHz and 5 GHz tabs. For Arris TG1682, click the dropdown menu for Wireless Radio Enable and select Disabled for both 2.4 GHz and 5 GHz tabs.
5. Click on Apply.
Cisco DPC3825
1. Launch a browser. Enter "https://192.168.0.1" in the address bar and press [ENTER].
2. Enter the login credentials for your device. The default username and password for Cisco DPC3825 is blank.
3. Go to Wireless > Basic Settings.
4. Under Wireless Network, select Disabled.
5. Click on Apply.
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