Linksys SPNMX56DU FAQs
HARDWARE INFORMATION |
|
| What is the Linksys SPNMX56DU? | The Linksys SPNMX56DU offers massive simultaneous capacity for video, gaming, and high-speed data. It is easy to add to a modular system of nodes to give you flawless WiFi everywhere, an essential upgrade to any home.
This node is for du™ subscribers in the Middle East. |
| Where can I find the node’s serial and model numbers? | The serial and model numbers are printed on the product label. You can also identify the node through the following:
|
| What is the warranty on the node? | For warranty information, contact du. |
| Does it have indicator lights? | The node has one status indicator light that gives you information about its operation. |
| Can it be wall-mounted? | No, this cannot be mounted on the wall. |
| Is it compatible with the Linksys Intelligent Mesh™ system? | Yes. |
| Is it compatible with the Linksys Cognitive™ Mesh system? | It is highly recommended to use a node with the same Linksys Mesh type, particularly another Linksys Intelligent Mesh node. |
| How many ethernet ports are there on the node? | It has four ethernet ports:
|
| What are its weight and dimensions? | The weight and dimensions are as follows:
|
SETUP AND INSTALLATION |
|
| How do I set up the node? | First-time installation will be provided by du. If you need to reset the node, you can set it up again through Auto Configuration Server (ACS) setup. |
| What are the requirements for setting up the node? | You will need the following:
|
| How do I add a child node to the Linksys SPNMX56DU? |
You can add a node through the Linksys app. You can also add a node that is not from du as long as it's set up as a child node, not a parent node. However, it may not benefit from the features that du offers. Contact du. |
| Where can I find the default WiFi name and password? | These can be found on the router's product label. The default WiFi name is _VelopSetupxxx where xxx is the last three characters of the node’s MAC address. Each router has a unique pre-assigned WiFi password. |
| What is the default administrative (router) password? | The default router password is the same as the default WiFi password. |
| How do I configure the WiFi access for guests? | You can configure the Guest Access/Guest Network feature using the Linksys app. |
| What is the router's default guest WiFi name? | The default guest WiFi name is VelopSetup_xxx –guest (the x's are for the last three characters of the router’s MAC address). |
| How do I configure Parental Controls? | To configure Parental Controls, click on the links below:
|
| Can I set up the node using the Linksys app? | No. The node supports automatic setup via ACS. When the node is connected from the Internet port to the du equipment, it will begin to self-configure. If you try to set up the node with the app at this time, it will fail to detect the node. This is because it is detecting and setting up an internet connection for the parent node. Wait until the status light is solid blue, which means that the node is online and ready to use. You can then add the node to your Linksys app to manage your network. |
WIFI SETTINGS |
|
| Can I change the internet settings? | No. This is a du requirement. This model has a fixed internet setting connection on Automatic (DHCP). If you need to change this setting, please contact du. |
| What WiFi security modes does it support? | The Linksys SPNMX56DU supports the following settings:
|
| Does it support Wi-Fi Protected Setup™ (WPS) pairing? |
The node supports WPS, but it is not enabled by default and needs to be enabled first before you can connect your device. This can be done either through the Linksys app or the router's web interface. |
ADVANCED TROUBLESHOOTING |
|
| How do I upgrade the node's firmware? | The node will automatically update when the firmware is available. |
| Can I manually upgrade the firmware? | The node doesn't support retail firmware or manual firmware updates. The node will only allow automatic firmware updates directly from du. |
| How do I check the firmware version? | You can check the firmware version through a web browser or the Linksys app.
|
| How do I reset the node? | Press and hold the reset button until the light on the top turns red, fades, and then flashes bright red. Make sure you see a bright red flash, followed by three to four quick faded red pulses, and then another bright red flash before you release the button. This should take about 15 to 20 seconds. |
| How can I use the Linksys app to manage my WiFi? | The Linksys app allows you to monitor and manage your node, as well as connect to your home network from anywhere and at any time. Here is a compilation of support articles to help you learn how to use the app and answer any questions you may have about it. |
