Guest clients cannot connect to the internet

If the Guest network is enabled, the clients will run into an issue when connecting through a web browser due to an HTTPS limitation. The client is not prompted for the guest password on Google Chrome™ and Microsoft® web browsers, therefore the client cannot get online. To resolve this, follow the steps below.

NOTE: The issue is currently present on Windows® 10 and 11 operation systems.

1. Right-click on the Chrome or Microsoft Edge icon and click on Properties.

NOTE: You may have to choose Open file location first.

2. In the Target field, append "—ignore—certificate-errors" and click OK.

3. Try accessing the Linksys Guest access webpage. Then, enter the Guest access password and click on LOGIN.

NOTE: If you are not taken to the guest password prompt, enter "192.168.33.1" in the Address bar and press [ENTER].

Then, click on Open browser and connect.

You should now have access to the internet.

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