HARDWARE INFORMATION |
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| What is the Linksys SPNMX42BF-UK? |
The Linksys SPNMX42BF-UK supports the latest Wi-Fi® 6 (802.11ax) standard to deliver next-level streaming and gaming. It offers faster WiFi performance for lag-free online gaming and simultaneous streaming to any device.
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| How do I know the model number of my Linksys SPNMX42BF-UK? |
The model number on the product label on the bottom of the router is SPNMX42. In the Linksys app and LinksysSmartWiFi.com page, the router is identified as Linksys MX4000 Series.
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| What are the parts of the router? | The Linksys SPNMX42BF-UK has the following parts:
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| What are its features? |
These are the features of the Linksys SPNMX42BF-UK:
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| What is its warranty period? |
For warranty information, contact BeFibre.
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| What do the light behaviors of the router indicate? |
The light indicates the different states and activities of your router.
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| Can I plug a USB hard drive or printer into its USB port? |
Yes. The router has one USB 3.0 port for a USB storage device. Virtual printing is not supported.
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| What type of processor does it have? |
The router has a 1.4 GHz quad-core processor.
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| What are the router's default settings? | The Linksys SPNMX42BF-UK has the following default settings: The default IP address is 192.168.1.1. If the upstream device uses the same IP address, the router will automatically use a different LAN IP address to avoid any conflict.
The default Guest network IP address range is 192.168.3.x. Each router has a unique pre-assigned WiFi password (located at the bottom of the router). An unconfigured node's default admin password is admin. Once the node detects an internet connection, the default admin password changes to the default WiFi password. The default WiFi name is BeFibre_xxxx (the xxxx is for the last four digits of the router’s MAC address). The default Guest WiFi name is BeFibre_xxxx-guest (the xxxx is for the last four digits of the router’s MAC address). The Guest network is disabled by default. It can be enabled using the LinksysSmartWiFi.com page or the Linksys app. |
| Does it support Linksys Aware and Linksys Shield? |
The Linksys SPNMX42BF-UK does not support Linksys Aware or Linksys Shield.
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| Does it support Apple® HomeKit™? |
The Linksys SPNMX42BF-UK does not support HomeKit.
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| What are the router's weight and dimensions? |
The router weighs 0.95 kg (2.1 lb) and its dimensions are 4.45 in x 4.45 in x 9.57 in.
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SETUP AND INSTALLATION |
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| What are the requirements for setting up the router? |
You will need the following:
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| How do I set up the Linksys SPNMX42BF-UK as a parent node? |
BeFibre installers will provide first-time installation. However, if you have reset your node, you need to set it up through the router's ACS setup process.
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| After BeFibre sets up my node, how do I connect it to the Linksys app? |
Once BeFibre installers have set up your parent node, you can now proceed with linking your network to your Linksys cloud account. This will allow you to manage your WiFi using the Linksys app.
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| How do I add another node to my existing WiFi? |
You may add a node to an existing mesh WiFi system. Although a node that is not from BeFibre may be added to your network (so long as it will be set up as a child node and not as the parent node), this node may not benefit from the features that BeFibre offers. Contact BeFibre first.
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| Can the Linksys SPNMX42BF-UK replace a router? |
Yes. You can set up the Linksys SPNMX42BF-UK to replace your old router.
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| What WiFi security options does the router support? | The Linksys SPNMX42BF-UK supports the following WiFi security modes:
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| If I have mixed WiFi with other Linksys routers as child nodes, can I use WPA3 or any of the Enhanced Open security options? |
No. If you have other mesh models in the network that do not support WPA3, they will not be able to connect to your network. It is highly recommended to leave the setting to default, otherwise, your other child nodes will disconnect from the WiFi.
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| How do I add a wired child node to an existing parent node? |
It is recommended to add the child node to your Linksys Mesh system using the Linksys app. However, if you would rather set up the child node manually, you can do so through the LinksysSmartWiFi.com page.
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| Does the router support an ACS setup? |
Yes. The router supports ACS setup. Once the node is plugged into the BeFibre's modem and an internet connection is detected, it will automatically configure itself as a parent node. If the Linksys SPNMX42BF-UK is connected to an upstream router instead of the modem, disconnect it. It should only be connected directly to your BeFibre modem.
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| Can I change the VLAN setting on the Linksys router to connect my router to an upstream device like another router? |
No. This setting is embedded in the firmware and cannot be modified on the router itself.
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FIRMWARE UPGRADE |
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How do I upgrade the node's firmware? |
The node will automatically update when the firmware is available.
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| How do I manually upgrade the router's firmware? | Manual updates are NOT supported. However, you can check the firmware version through the following: Using the Linksys app Access the Linksys app dashboard. Then go to Network Administration and tap on your BeFibre node. On your node's page, check the Firmware Version section.
Using the LinksysSmartWiFi.com page Access the LinksysSmartWiFi.com page. Then go to Connectivity under Router Settings. On the Basic tab, click the drop-down arrow next to Details in the Firmware Update section. The firmware version will be displayed under the Current Version section of your device.
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TROUBLESHOOTING |
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| My router now has a solid red light and cannot get online. What should I do? |
The router supports automatic firmware updates. With the latest firmware update, there is a new BeFibre requirement in the firmware. If the Linksys SPNMX42BF-UK is connected to an upstream router instead of the BeFibre modem, it will NOT go online. You must connect the Linksys SPNMX42BF-UK directly to your modem for it to detect an internet connection after a few minutes. Once the indicator light is solid blue, the node is ready to use.
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| What is the External Storage feature? |
The External Storage feature allows you to connect an external storage device to the router's USB port to share an entire hard drive.
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| What file system formats does the router support? | The Linksys SPNMX42BF-UK supports these file formats: Windows: NTFS, FAT32 Mac: FAT32, and HFS+ (journaled, non-journaled)
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| Does the USB port support File Transfer Protocol (FTP)? |
No. The USB port doesn't support FTP.
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| How do I safely eject my hard drive from the router? |
You can safely remove the storage device through a dedicated Eject icon or button found in either the Linksys app or the LinksysSmartWiFi.com page.
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| How do I protect my hard drive from unauthorized access? |
To protect your hard drive, log in to the Linksys app or the LinksysSmartWiFi.com page and enable the Authentication option by setting up a username and password. The username should have a minimum of four and a maximum of 12 alphanumeric characters while the password should have a minimum of four and a maximum of 50 alphanumeric characters. Both can include valid characters such as an underscore ( _ ) or a dash ( - ). Learn more about External Storage.
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| How can I access the storage device connected to the router? |
To access the storage device, you need to first identify its IP address. Learn more about External Storage.
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| How do I reset the router to factory defaults? |
To reset the router, press and hold the reset button until the light on the top turns red, fades, and then flashes bright red.
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| How do I recover my admin password? | You can recover the admin password through the five-digit recovery code printed on the product label at the bottom of the router. |
| The Linksys app failed to set up my parent node. What should I do? |
The Linksys SPNMX42BF-UK supports Automatic Setup via BeFibre’s ACS feature. Once the node is powered ON, plugged into BeFibre’s modem, and detects an internet connection, it will automatically configure itself as the parent node. The Linksys app will not detect your node if you attempt to set up the router while it is going through ACS setup. If this happens, you need to reset the node, then set it up again.
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| My Linksys mesh router isn't working with my ISP's 5G router. What should I do? |
For the Linksys mesh router to work with a 5G router, your ISP must provide a 5G router with an ethernet port for connection to the parent node.
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